Which pricing plans does EGL offer and what are their names?

EGL offers three public plans: Basic, Professional, and Expert — plus a custom Enterprise option.

What is included in the free (Basic) plan?

What are the monthly prices for the Professional and Expert plans?

What features differentiate Basic, Professional and Expert plans?

How many websites and users are included in each plan?

What additional features come with the Expert plan?

Is there an Enterprise plan and what does it include?

How do I contact EGL to get a custom Enterprise quote?

Do you offer monthly and yearly billing options?

Are there any limits on basic scans or reports in each plan?

Can I add extra websites or users to my plan without upgrading?

How do upgrades and downgrades between plans work?

If I upgrade mid-billing cycle, how is the pro-rata charge calculated?

If I downgrade, will I be refunded for unused time?

Is there a free trial or demo available for paid plans?

Are there any watermark or branding differences between plans?

Does EGL offer white-label or agency reporting options?

Is priority support included in the plans?

What payment methods does EGL accept?

Can I be invoiced and pay by purchase order (PO) for Enterprise accounts?

Are prices shown in USD only or do you support local currencies?

Do you offer discounts for non-profits, education, or government organisations?

Are there volume discounts for high numbers of websites or users?

What is your refund or money-back policy?

How do I cancel my subscription?

How long does it take to provision an Enterprise account?

Is onboarding, training or an account manager included for paid plans?

Does the Expert or Enterprise plan include API access and usage limits?

Do paid plans include access to beta features or new tools?

Does EGL support single sign-on (SSO) and enterprise identity providers?

Are there reseller or partner programs and how do they affect pricing?

How are overages handled if I exceed my plan’s website or user limits?

Can I pay annually but change plans mid-year and get a credit for the difference?

How do promo codes, discounts or special offers apply to billing?

Where can I find an itemised invoice, and how do I update billing details?

Does EGL provide price estimates or sample quotes for organisations with specific traffic?

Are there any hidden fees or charges I should be aware of?

Can pricing be locked in for multi-year contracts?